Resolved -
We haven't seen any errors for about two hours now. All the impacted receipts have been replayed so there is no customer impact.
Oct 8, 13:22 UTC
Update -
We are continuing to monitor for any further issues.
Oct 8, 07:52 UTC
Monitoring -
We are seeing an increase in 500 error responses from Apple's App Store server APIs. To prevent this from impacting customers, we have enabled an outage mode that grants a temporary short-lived entitlement when a purchase is unable to be validated due to a 500 error from Apple.
Once the error rate returns to normal, we'll disable the outage mode mitigation.
Oct 8, 07:52 UTC