All Systems Operational
Uptime over the past 90 days. View historical uptime.
API Uptime Operational
90 days ago
100.0 % uptime
Today
App Store Receipt Servers Operational
90 days ago
100.0 % uptime
Today
Apple Receipt Server ? Operational
Google Play Store Receipt Server ? Operational
Stripe Receipt Server ? Operational
Apple Sandbox Receipt Server ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.98 % uptime
Today
Customer Lists Operational
90 days ago
99.99 % uptime
Today
Overview Operational
90 days ago
99.98 % uptime
Today
Charts Operational
90 days ago
99.98 % uptime
Today
Scheduled Data Exports ? Operational
90 days ago
100.0 % uptime
Today
Event Dispatching ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 17, 2025
Charts not loading
Resolved - The issue has been identified and the fix has been deployed.

Sorry for the inconveniences.
Jan 17, 11:47 UTC
Investigating - We have encountered an issue preventing charts from loading. The team is investigating and will provide an update shortly.
Jan 17, 11:30 UTC
Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025
Potential error spikes with database patch
Resolved - The issue has been resolved, and as a result, we were able to reenable the database operations that were temporarily disabled. The root cause was identified as a corrupted index, which caused database restarts when autovacuum was triggered. The corrupted index was rebuilt, resolving the issue and restoring autovacuum functionality.
We are still awaiting feedback from our cloud provider regarding the cause of the index corruption and will continue to monitor the situation. Thank you for your patience and understanding throughout this incident.
Jan 11, 11:16 UTC
Update - The service remains stable and fully operational, but the situation has not changed. We are still awaiting a response from our cloud provider. At the same time, we are investigating ways to safely reenable the database operations that were temporarily disabled to mitigate the issue. Thank you for your patience as we work towards a resolution.
Jan 10, 21:55 UTC
Update - The service remains stable, and we have taken additional measures to mitigate the issue, including adjustments to database operations that were impacting performance. We are continuing to work closely with our cloud infrastructure provider to address the root cause, which is not yet fully resolved.
Jan 10, 13:44 UTC
Update - The service remains stable, but we are continuing to monitor the situation and we are working with our cloud infrastructure provider for a long term solution.
Jan 10, 11:26 UTC
Monitoring - We may still be experiencing some potential error spikes with the database maintenance patch that we had just performed. We're keeping to monitor and aim to resolve this fully.
Jan 10, 09:00 UTC
Jan 10, 2025
Minor database maintenance window
Resolved - The database upgrade has been successfully applied without any service interruption.
Jan 10, 08:44 UTC
Monitoring - The team is conducting a minor database upgrade to address the previous incident. We don't expect any serious interruption to service, but have mitigation plans in place in the event of an emergency. This shouldn't take more than a few minutes.
Jan 10, 07:57 UTC
Elevated error rate on API
Resolved - The incident has been resolved and all our APIs are working normally.
Jan 10, 06:51 UTC
Update - We are continuing to monitor for any further issues.
Jan 10, 06:41 UTC
Monitoring - We have recovered from the elevated error rate and should be back to normal. We're actively monitoring.
Jan 10, 06:41 UTC
Investigating - We are noticing an increased of error rate on our API. It appears to have recovered but we're currently investigating.
Jan 10, 06:06 UTC
Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

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