Update - We're continuing to monitor the issue and still seeing periods of ~50% failure rates.
Apr 9, 18:18 UTC
Update - We are continuing to monitor for any further issues.
Mar 27, 17:21 UTC
Monitoring - Since roughly 3/22 the App Store Sandbox environment has been undergoing some instability for several hours each day. As far as we can tell, this isn't affecting anything in production. We've observed periods of ~50% failure rates last 4 hours, usually between 0800GMT and and 1200GMT.

We've also been hearing reports of other functions of the sandbox, such as fetching products and making purchases are seeing errors and resulting in App Review rejections. We don't have direct visibility into this but it seems to be a pattern.

We've reported the issue to Apple and will continue to monitor the situation.
Mar 27, 17:21 UTC
API Uptime Operational
90 days ago
99.99 % uptime
Today
Web Dashboard Operational
90 days ago
99.99 % uptime
Today
App Store Receipt Servers Partial Outage
90 days ago
95.29 % uptime
Today
Apple Receipt Server ? Operational
Google Play Store Receipt Server ? Operational
Stripe Receipt Server ? Operational
Apple Sandbox Receipt Server ? Partial Outage
90 days ago
95.29 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 10, 2020

No incidents reported today.

Apr 8, 2020

No incidents reported.

Apr 7, 2020

No incidents reported.

Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020
Resolved - This incident has been resolved.
Apr 2, 06:31 UTC
Update - The charts have now been updated.

Future updates should happen at the usual speed. In addition, we have identified a handful of optimizations to make in order to prevent these delays in the future.
Apr 2, 06:31 UTC
Monitoring - We discovered an issue with our charts data pipeline today that has caused delays in updates. The last time the charts were updated was approximately 8AM PST. We think we've resolved the issue, and expect the charts to update in approximately 4 hours.
Apr 2, 00:36 UTC
Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020
Completed - The scheduled maintenance has been completed.
Mar 28, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 01:01 UTC
Scheduled - On March 28th, between 1am and 4am UTC, we'll be undergoing scheduled maintenance to update some of our core infrastructure.

During this time, the RevenueCat dashboard will be unavailable, meaning you will not be able to create or update any apps, integrations or settings. You should also expect delivery delays in all integrations, including webhooks. Note that integration timestamps, such as purchase time, will still be accurate but the delivery time will be delayed.

All purchases and granted promotionals through the RevenueCat SDKs and APIs will continue to function - none of your end users will be affected.
Mar 21, 00:19 UTC