All Systems Operational
API Uptime Operational
90 days ago
100.0 % uptime
Today
Web Dashboard Operational
90 days ago
99.99 % uptime
Today
App Store Receipt Servers Operational
90 days ago
99.91 % uptime
Today
Apple Receipt Server ? Operational
Google Play Store Receipt Server ? Operational
Stripe Receipt Server ? Operational
Apple Sandbox Receipt Server ? Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 9, 2020

No incidents reported today.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020
Resolved - We've found the root cause and mitigated the issue. Everything is fully operational again.
Aug 6, 08:49 UTC
Update - We have failed over to our secondary charts database. The dashboard functionality has been restored, but we are continuing to investigate and fix the root cause.
Aug 6, 07:58 UTC
Investigating - The charts dashboard feature is currently not responding. We are aware of the issue and actively investigating.
Aug 6, 07:43 UTC
Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020
Resolved - All the renewal data is now caught up and the situation is mitigated. Charts will update with correct data in later this evening.
Jul 31, 23:16 UTC
Monitoring - We've deployed a workaround and the Android data should be current again within a few hours. Charts will take longer, should be fixed by tonight.

We believe the issue is related to an infrastructure change we did this week. We've rolled back the change and are going to investigate the root cause. However, the issue should be resolved.

We'll update again once the refreshing is caught up.
Jul 31, 21:57 UTC
Identified - We've identified an issue that is causing delays in recording renewals for Android subscriptions.

We're deploying a workaround now, but renewal data for Android on the dashboard and sent out via integrations will be delayed.

New purchases are unaffected, and users opening the app after a renewal will still have access.

We'll continue to investigate and update this issue as we know more.
Jul 31, 20:47 UTC
Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.