All Systems Operational
API Uptime Operational
90 days ago
99.97 % uptime
Today
Web Dashboard Operational
90 days ago
99.93 % uptime
Today
App Store Receipt Servers Operational
90 days ago
100.0 % uptime
Today
Apple Receipt Server ? Operational
Google Play Store Receipt Server ? Operational
Stripe Receipt Server ? Operational
Apple Sandbox Receipt Server ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 31, 2020

No incidents reported today.

Oct 30, 2020

No incidents reported.

Oct 29, 2020

No incidents reported.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020
Resolved - It appears that everything is back to normal. Simple quick and dirty post-mortem:

1. Jacob was getting the renewal emails and he was off this week so didn't see the final emails. We're moving the admin accounts to a shared alias.
2. We need to create better alerts for when throughput drops. We weren't aware of the issue until users contacted us. We should have caught it immediately, but it took us 40 minutes to resolve.
3. We've moved the certificate renewal to a DNS record based approach, which will be much more reliable than one based on emailing the CEO while they are on vacation.
Oct 23, 13:09 UTC
Monitoring - The dashboard and API have been restored. We're going through everything to make sure we didn't miss something.

We're also going to do a thorough post-mortem to understand how this happened and ensure it doesn't happen again.

Sorry everyone. We'll update with the scope of the outage but it was on the order of minutes.
Oct 23, 12:48 UTC
Identified - We've renewed the certificate for the API and are now waiting for it to propagate. We're working on the dashboard now.
Oct 23, 12:46 UTC
Investigating - Our SSL certificate has expired. We're actively investigating, all hands on deck right now trying to fix it.
Oct 23, 12:00 UTC
Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.