Delayed Data in Charts, Experiments, Data Exports and Customer Lists

Incident Report for RevenueCat

Resolved

Experiment results are now also updated and all data is fully up to date. Some scheduled data exports contained missing data, but they will repopulate automatically during the next export cycle.
Posted Dec 11, 2025 - 16:36 UTC

Update

Charts are now up to date as well. The only remaining stale data is for experiment results.
Posted Dec 11, 2025 - 13:41 UTC

Update

Data exports and customer lists are now fully up to date. Updates for charts and experiments are still in progress.
Posted Dec 11, 2025 - 10:05 UTC

Identified

We are currently experiencing delays in the data source that powers charts, experiments, data exports, and customer lists. Our team has identified the issue and is actively working on a fix. Thank you for your patience.
Posted Dec 11, 2025 - 08:02 UTC
This incident affected: Dashboard (Customer Lists, Overview, Charts) and Scheduled Data Exports.