Dashboard: Charts V3 Beta availability issues

Incident Report for RevenueCat

Resolved

Charts V3 Beta is now available again for all users. The underlying infrastructure issue has been resolved. Data processing jobs are still being re-enabled and any data gaps will be backfilled automatically.
Posted Feb 19, 2026 - 05:23 UTC

Monitoring

The underlying infrastructure issue has been resolved. We are gradually re-enabling services and monitoring for stability. Charts V3 Beta remains disabled as a precaution and will be re-enabled once we confirm full stability.
Posted Feb 19, 2026 - 05:08 UTC

Update

* Charts V3 Beta is currently disabled for all users.
* We have repaired the underlying problem, but we have to apply further fixes to prevent the issue from re-triggering.
Posted Feb 19, 2026 - 04:34 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 19, 2026 - 03:00 UTC

Investigating

We are currently investigating an issue with the Charts V3 Beta not showing data.
Workaround: Disable Charts V3 via the switch (top right) in the dashboard.
Posted Feb 19, 2026 - 02:48 UTC
This incident affected: Dashboard (Charts).