We have reprocessed all the affected purchases. The incident is resolved.
Posted Nov 10, 2026 - 19:37 UTC
Update
The error rate has returned to zero. We are now reprocessing all purchases that failed to be processed during the outage.
Posted Nov 10, 2026 - 19:14 UTC
Update
We are continuing to monitor for any further issues.
Posted Nov 10, 2026 - 18:52 UTC
Monitoring
We've noticed degraded performance and an increased error rate with Apple's StoreKit 1 servers.
If you've configured valid Subscription Key credentials for your App Store app in the RevenueCat dashboard, you're not affected by this, as we use Apple's unaffected StoreKit 2 servers to process your purchases.
If not, some app store in app purchases may be delayed or fail to be processed.
We've enabled mitigation measures to minimize the impact and will continue monitoring the issue and posting updates here.
Posted Nov 10, 2026 - 18:52 UTC
This incident affected: App Store Receipt Servers (Apple Receipt Server).