Charts v2 data segmentation issues

Incident Report for RevenueCat

Resolved

This incident has been resolved.
Posted Jul 01, 2021 - 21:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 01, 2021 - 21:38 UTC

Identified

We detected some data segmentation issues in the new version of our charts. This issue affects apps that are using the same product identifiers in more than one platform.

In case you are experiencing this issue (seeing less data than you expect when segmenting by product identifier), filter your query by a single platform as a workaround for this issue.

The original charts are unaffected and we are working on a fix.
Posted Jul 01, 2021 - 20:00 UTC
This incident affected: Dashboard (Charts).