We have been receiving increased rate of HTTP 500 and slower responses from Apple Store Kit 2 servers between 14:50 and 15:35 UTC. We enabled mitigations so customers that were affected from the partial outage would get temporary promotional entitlements for their purchases. The issue is now resolved.
Posted Aug 12, 2025 - 16:25 UTC
Monitoring
We do not see increased rate of errors from Apple for the last few mins. We keep monitoring the issue and we keep the mitigations enabled.
Posted Aug 12, 2025 - 15:57 UTC
Investigating
We see increased errors coming from Apple StoreKit 2 servers when trying to process receipts. We have enabled mitigations, so customers with affected requests get promotional entitlements immediately to avoid interruption of their experience. Will keep monitoring the issue and will post updates here.
Posted Aug 12, 2025 - 15:34 UTC
This incident affected: App Store Receipt Servers (Apple Receipt Server).