Increase rate of timeouts from Apple StoreKit 2 API Calls

Incident Report for RevenueCat

Resolved

The latency from Apple Store Kit 2 APIs is back to normal again.

Posted Nov 12, 2026 - 10:39 UTC

Update

We are still seeing elevated latency but have determined that this is limited to just the sandbox environment.

Posted Nov 12, 2026 - 08:21 UTC

Identified

We are seeing an increase in timeouts in requests to Apple's StoreKit 2 APIs impacitng a small percentage of traffic.

We've enabled mitigation measures to minimize the impact and will continue monitoring the issue and posting updates here.

Posted Nov 12, 2026 - 05:19 UTC

This incident affected: App Store Receipt Servers (Apple Receipt Server).